Privacy Policy
Last updated: 19 June 2026
1. Introduction
Muse Collective ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit musecollective.co.za.
2. Information We Collect
We may collect the following information:
- Name, email address, phone number, and delivery address when you place an order
- Payment information (processed securely — we do not store card details)
- Browsing behaviour and device information via cookies
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries
- Send marketing communications (only with your consent)
- Improve our website and customer experience
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties such as courier services and payment processors solely to fulfil your order.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can adjust cookie settings in your browser at any time.
6. Your Rights (POPIA)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of South Africa
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Contact Us
For any privacy-related queries, please contact us at:
info@musecollective.co.za
South Africa